At Raheem Gadgets, customer satisfaction is our top priority. We strive to provide high-quality products, but if you're not completely satisfied with your purchase, we're here to help. Please review our refund and return policy below for more details.

Returns

  • Eligibility: You have 3 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of goods (e.g., perishable items, personal care items) are exempt from returns.
  • Non-Returnable Items: Gift cards, downloadable software, and certain health and personal care items.
  • Return Process:
    1. Contact Us: Send an email to info.raheemgadgets.com with your order number and reason for return.
    2. Approval: Once your return request is approved, we will send you instructions on how to send the item back to us.
    3. Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable.

Refunds

  • Processing: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 2-3 working days.
  • Refunds Method: If approved, your refund will be processed, and a credit will be applied to your original payment method within 2-3 days.
  • Late or Missing Refunds: If you haven’t received a refund yet, please check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at info.raheemgadgets.com.

Exchanges

  • Defective or Damaged Items: We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@raheemgadgets.com.
  • Exchange Process: Similar to the return process, contact our support team for assistance.

Shipping Issues

  • Lost or Damaged Packages: If your item was lost or damaged during shipping, please reach out to us immediately at info.raheemgadgets.com. We will work with you to resolve the issue as quickly as possible.
  • Incorrect Addresses: Please double-check your address before placing your order. We are not responsible for items shipped to incorrect addresses provided by the customer.

Special Cases

  • Sale Items: Only regular-priced items may be refunded. Sale items are final sale and cannot be returned.
  • Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return once we receive the item.

Contact Us

For more information about our refund and return policy, please contact us at:

  • Email: info.raheemgadgets.com
  • Phone: 03278678325
  • Address: Satelliten Town Rawalpindi

Important Notes

  • Please retain your proof of purchase for all returns and exchanges.
  • Our policy lasts 3-4 days. If 3 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

Thank you for shopping with Raheem Gadgets! We appreciate your business and are committed to providing a seamless shopping experience.